Confirming all technical details, including: material specs, tolerance, coating, packaging or any other special requirements.

Communicating any deviations from above requirements.

Offering alternatives for clients’approval.

Most vendors have over decades of experience in their specialized fields.

Many have acquired internationally recognized quality certificates, like ISO 9001 & IATF 16949.

Providing counter-samples for clients' approval

Covering all re-sampling costs until products quality meets our clients' requirements

Starting with trial order to give our clients another chance to see the production quality

Inspections by our professional engineers from product prototype development to full-scale production

Third-party inspection, like by SGS or CSA

Soliciting feedbacks of our product quality and areas for improvement.

Free replacement with the next shipment in case of product defects due to workmanship

IMPEX METALS's logistics and supply chain management system simplifies your inventory and optimizes shipping and delivery of your product.